Re: Eric Sunshine mail delivery failure
- From
Eric Sunshine <sunshine@sunshineco.com>
- Date
- Aug 23, 2015, 18:24 UTC
- Message-ID
- <CAPig+cR3zZK5BJmG0S2K0PLcY9p-1Ko4ynR9GzM2wLq8xjn36g@mail.gmail.com>
- In-Reply-To
- <20150823171622.GA28700@zorg.kyriasis.com>
On Sun, Aug 23, 2015 at 1:16 PM, Johannes Löthberg <johannes@kyriasis.com> wrote:
Show 23 quoted lines
> On 23/08, René Scharfe wrote: >> Eric, hope you see this reply on the list. Direct replies to >> sunshine@sunshineco.com are rejected by my mail provider on submit in >> Thunderbird with the following message: >> >> Requested action not taken: mailbox unavailable >> invalid DNS MX or A/AAAA resource record. >> >> And with this one when using their web interface: >> >> A message that you sent could not be delivered to one or more of >> its recipients. This is a permanent error. The following address >> failed: >> >> "sunshine@sunshineco.com": >> no valid MX hosts found >> >> It seems web.de wants you to get an AAAA record before I'm allowed to send >> mails to you. > > Just an A record would be enough. The issue is that mail.sunshineco.com has > neither an A nor an AAAA record, it is a CNAME to sunshineco.com, which is > invalid according to RFC2181.
Interestingly, the default configuration for all domains managed by this service provider is for the mailhost to be a CNAME. While the restriction in section 10.3 of RFC2181 makes sense as a way to avoid extra "network burden", in practice, email services seem to be pretty relaxed about it, and follow the CNAME indirection as needed.
I suppose it's possible that web.de is being extra strict (although it seems that such strictness would be painful for its users), or this could just be a temporary DNS lookup failure. It's hard to tell based upon the errors René reported.
I did change the CNAME to an A just in case, though who knows how long it will take for the change to propagate over to web.de's server.