32 Years Experience in Operations, Project Management and Marketing

Dear Sir / Madam,

As a keen analyst, highly skilled in market forecasting and quick in formulating strategies to exploit business opportunities, I am seeking to align myself with a progressive company poised for strong growth and market expansion. With 32 years� experience in Sales, Operations & Customers Services in the fields of Oil & Gas, Utilities, IT & Communications, National ID Smart Card, E-Passport, Trusted ID Technology, Banking & Transportation locally and globally. I am confident that I can help your team meet the challenges that you now face. Capitalizing on my success throughout my career, I am seeking a professional opportunity to leverage my vast experience in Contact Center Operations, Sales & Digital Marketing and Business Development skills to benefit your team as well as your organization in totality. With my practical experience and demonstrated success, I have the drive and talent to quickly learn and become the top performer in your organization. With this goal in mind, I have attached a resume outlining my qualification and experience. Some my key strengths and accomplishments include:

� Developed and spearheaded the building & distribution of MyKad, National ID, readers nationwide & was responsible for Customer Services, Project Management, System Development, IT & Middle East Marketing due to being fluent in the Arabic Language to widen the market coverage.

� Initiated and headed a team in Scicom to be the first choice BPO service provider which won the company numerous awards and garnered international clients such as Nokia, HuaWei, PEACH Aviation and Samsung to list a few.

� Implemented the latest Thin Client project in Malaysia which provided overall management and definition of all computer and communication activities within The Malaysian Communication and Multimedia Commission.

� Developed the first Customer Service telecommunication lines for the Middle East and Africa for Nokia in Scicom which served more than 75 countries. Given my accomplishment and invaluable experience, I would like an opportunity to discuss the value I can bring to your team/organization. I appreciate your consideration and look forward to meet you.

Khaled Ahmed Adel
35 Jln PJU 3/12C,
Tropicana Indah Resort Homes,
47410 Petaling Jaya,
Selangor Darul Ehsan
Phone: +6 012 3343910
Email: khalede@yahoo.com