# Windows Application Issue | Git | REF # 56282410

3 messages from 2025-03-12 to 2025-03-14. Participants: Haifang Wang (Centific Technologies Inc), brian m. carlson.
Thread: https://gitlist.dev/t/63105

## Haifang Wang (Centific Technologies Inc), 2025-03-12 20:44

Subject: Windows Application Issue | Git | REF # 56282410
Message-ID: <DM6PR21MB129127285D6FDFF80A1AE87CE5D02@DM6PR21MB1291.namprd21.prod.outlook.com>
URL: https://gitlist.dev/e/DM6PR21MB129127285D6FDFF80A1AE87CE5D02%40DM6PR21MB1291.namprd21.prod.outlook.com
In-Reply-To: <DM6PR21MB129188369F4FE0C0DF306B80E5D02@DM6PR21MB1291.namprd21.prod.outlook.com>

```
Hi Team

I'm a program manager in the Windows App Compatibility Team at Microsoft. We work with Microsoft's test organization to notify developers when issues have been identified in their applications. We're reaching out to notify you of a potential issue in one of your applications.

The issue details are below, please review it when you have a moment. Our goal is to work with you to address this issue and to understand what your expected timeline to address this issue might be. If you have any questions about the details below or have already addressed this issue in a forthcoming update, please let me know.
 
Account: The git development community
Product: Git
Reference #56282410
Issue

Encountered an error prompt observed in foreground when clicking on Help Documentation.

Environment: Desktop
OS: Windows 11
App Version: 2.48.1

Repro Steps:
1. Deploy latest OS
2. Perform Windows and Store updates 
3. Download the application from vendor(https://git-scm.com/downloads/win).
4. Install the application by Default Next Steps.
5. Launch Git Gui and Create a new Repository.
6. Click on help and click on Online Documentation .
7. Observe 
 
Observations:    
Encountered an error prompt observed in foreground when clicking on Help Documentation. 

Expected Results:
No Error prompt should be observed while redirecting to edge
 
Thanks!
Haifang

```

## brian m. carlson, 2025-03-13 23:30

Subject: Re: Windows Application Issue | Git | REF # 56282410
Message-ID: <Z9Nql1ZnoD6dzoO-@tapette.crustytoothpaste.net>
URL: https://gitlist.dev/e/Z9Nql1ZnoD6dzoO-%40tapette.crustytoothpaste.net
In-Reply-To: <DM6PR21MB129127285D6FDFF80A1AE87CE5D02@DM6PR21MB1291.namprd21.prod.outlook.com>

```
On 2025-03-12 at 20:44:21, Haifang Wang (Centific Technologies Inc) wrote:
> Hi Team

Hi,

> Environment: Desktop
> OS: Windows 11
> App Version: 2.48.1
> 
> Repro Steps:
> 1. Deploy latest OS
> 2. Perform Windows and Store updates
> 3. Download the application from vendor(https://git-scm.com/downloads/win).
> 4. Install the application by Default Next Steps.
> 5. Launch Git Gui and Create a new Repository.
> 6. Click on help and click on Online Documentation .
> 7. Observe 
>  
> Observations:   
> Encountered an error prompt observed in foreground when clicking on Help Documentation.
> 
> Expected Results:
> No Error prompt should be observed while redirecting to edge

While the Git project does distribute Git GUI, we don't distribute any
binaries, including for Windows.  I did try your example on my Debian
unstable system, and I got a link to
https://www.kernel.org/pub/software/scm/git/docs/ in my preferred web
browser.

My guess is that this is just an ordinary packaging bug, and as such
should be sent to the Git for Windows project, which distributes the
Windows binaries, at their issue tracker:
https://github.com/git-for-windows/git/issues.  I'd suggest that you
reach out there after searching first to see if it's already been
reported.  I will warn you that the maintainer is busy, as is usual with
open source projects, so it may take some time to get fixed.
-- 
brian m. carlson (they/them or he/him)
Toronto, Ontario, CA

```

## Haifang Wang (Centific Technologies Inc), 2025-03-14 17:32

Subject: RE: [EXTERNAL] Re: Windows Application Issue | Git | REF # 56282410
Message-ID: <DM6PR21MB12918FEDD3E30D8CAA5FFD63E5D22@DM6PR21MB1291.namprd21.prod.outlook.com>
URL: https://gitlist.dev/e/DM6PR21MB12918FEDD3E30D8CAA5FFD63E5D22%40DM6PR21MB1291.namprd21.prod.outlook.com
In-Reply-To: <Z9Nql1ZnoD6dzoO-@tapette.crustytoothpaste.net>

```
Thank you so much for the reply and suggestion, Brian. I will report a issue with the link you shared below.

Regards!
Haifang

-----Original Message-----
From: brian m. carlson <sandals@crustytoothpaste.net> 
Sent: Thursday, March 13, 2025 4:31 PM
To: Haifang Wang (Centific Technologies Inc) <v-haiwang@microsoft.com>
Cc: git@vger.kernel.org
Subject: [EXTERNAL] Re: Windows Application Issue | Git | REF # 56282410

On 2025-03-12 at 20:44:21, Haifang Wang (Centific Technologies Inc) wrote:
> Hi Team

Hi,

> Environment: Desktop
> OS: Windows 11
> App Version: 2.48.1
> 
> Repro Steps:
> 1. Deploy latest OS
> 2. Perform Windows and Store updates
> 3. Download the application from vendor(https://git-scm.com/downloads/win).
> 4. Install the application by Default Next Steps.
> 5. Launch Git Gui and Create a new Repository.
> 6. Click on help and click on Online Documentation .
> 7. Observe
>  
> Observations:
> Encountered an error prompt observed in foreground when clicking on Help Documentation.
> 
> Expected Results:
> No Error prompt should be observed while redirecting to edge

While the Git project does distribute Git GUI, we don't distribute any binaries, including for Windows.  I did try your example on my Debian unstable system, and I got a link to https://www.kernel.org/pub/software/scm/git/docs/ in my preferred web browser.

My guess is that this is just an ordinary packaging bug, and as such should be sent to the Git for Windows project, which distributes the Windows binaries, at their issue tracker:
https://github.com/git-for-windows/git/issues.  I'd suggest that you reach out there after searching first to see if it's already been reported.  I will warn you that the maintainer is busy, as is usual with open source projects, so it may take some time to get fixed.
--
brian m. carlson (they/them or he/him)
Toronto, Ontario, CA

```
