From: Junio C Hamano Date: Mon, 13 Apr 2015 06:01:32 GMT Subject: Re: When and how to to contact the Git developers (gist) Message-ID: In-Reply-To: Thomas Ferris Nicolaisen writes: > At the Dev Summit, I mentioned this gist I've got lined up for > whenever someone should consider sending an email to this list: > > https://gist.github.com/tfnico/4441562 > > It's a handy link to share in some encounters, exemplified by Konstantin here: > > https://groups.google.com/d/msg/git-users/Md72iVvPHqw/Zi3yFIRrR2AJ > > I see that Peff already improved the git-scm.com/community late last > year to cover some of the same points, but it is weighed a bit > differently. Perhaps someone here would prefer to use my gist when > redirecting people with "user questions" away from this list, or > inspire them to write better bug reports. As to "better bug reports", I often find people pointing others to http://www.chiark.greenend.org.uk/~sgtatham/bugs.html Even in a better report that gives specific precondition, input, environment and output, sometimes I see one thing that is crucial missing: what the user expected to see and how the output is different from that expectation. Such a "bug report" may report the designed behaviour, leaving the developers to scratch their heads, "yeah, thanks for a detailed write-up, we can reproduce it exactly, and everything is working as expected---how did you expect it to work in what different way and why?".