{"thread":{"id":"44792","subject":"Parcel ID000713313 delivery problems, please review","startedAt":"2016-12-29T21:05:39Z","lastAt":"2016-12-29T21:05:39Z","messageCount":1,"participants":["FedEx SameDay"],"isPatch":false,"patchVersion":null,"patchTotal":null},"messages":[{"id":"308499","messageId":"2d2152fbb29068ca0ed40ca30b2b1399@technitard.com","threadId":"44792","inReplyTo":null,"subject":"Parcel ID000713313 delivery problems, please review","fromName":"FedEx SameDay","fromEmail":"harvey.mays@technitard.com","sentAt":"2016-12-29T21:05:26Z","receivedAt":"2016-12-29T21:05:39Z","isPatch":false,"sender":{"key":"harvey.mays@technitard.com","avatar":null},"body":"Dear Customer,\n\nYour item has arrived at December 29, but our courier was not able to deliver the parcel.\n\nYou can download the shipment label attached!\n\nWith sincere appreciation,\nHarvey Mays,\nChief Support Manager.\n\n"}]}